Insurance Claim Assistance

Whether you have been in an accident or are looking to repair unwanted damage to your vehicle, our auto body and collision experts understand that properly filing an insurance claim can be challenging and may require assistance. We will work with your insurance company to appraise your vehicle at a reasonable cost.

Under California Insurance Code §758.5, insurance companies may provide recommendations about where consumers may repair their vehicle, but they cannot require that a vehicle be repaired at a specific auto body shop. Only the consumer can authorize the work and has the right to choose where his or her vehicle is repaired.

Before signing any paperwork, it is important to make sure that your insurance company approves the repair costs at the shop of your choice. They are required to pay the reasonable costs to repair your vehicle in accordance with accepted trade standards for good and workmanlike automotive repairs and may not limit or discount reasonable costs based on what would have occurred if the vehicle was repaired at the insurance company's recommended shop.

The professionals at De Alba’s El Cajon Collision & Service will help you negotiate your claim and provide you with any necessary assistance to complete your insurance paperwork. Our shop accepts all insurances and offers deductible assistance. Contact us today to schedule an estimate or service!